Mohamed's CV
Mohamed Abdelgayoum
Operations & Logistics Professional | UAE & GCC
Profile summary
Accomplished operations and logistics professional with 10 years of progressive experience directing transport networks, procurement, and supply chain functions across the UAE and GCC. Trilingual in Arabic, English, and Hindi, bringing cross-cultural team leadership to manage large operational workforces and complex warehouse coordination. Reducing supply costs, cutting overtime expenses, and improving delivery times through workflow controls and process improvements. Dedicated to maintaining high service standards, optimizing resource allocation, and delivering measurable results in fast-paced logistics environments.
Career highlights
Logistics and Fleet Operations: Directed logistics and transport operations across the UAE and GCC, managing fifty drivers, warehouse staff, and laborers while overseeing container handling and cross-docking.
Cost Reduction and Efficiency: Redesigned labor shift plans and resource allocation, increasing staff efficiency and cutting overtime costs by thirty-five percent at Bahri Transport LLC.
Procurement and Supply Chain: Streamlined the procurement process, achieving a fifteen percent reduction in supply costs while negotiating long-term contracts with key suppliers to improve delivery times by twenty percent.
Customer Retention and Accounts: Contributed to a seventy-six percent improvement in customer retention through proactive account follow-up and relationship management while maintaining an accounting system tracking expenses and revenues.
Key skills
Professional experience
- Managed end-to-end procurement and shipment of goods based on client requirements, ensuring timely delivery and quality control.
- Bought and sold vehicles, leveraging market knowledge and negotiation skills to achieve consistent profit margins.
- Sourced, marketed, and managed residential rental properties, handling client negotiations and commission-based closings.
Directed logistics and transport operations across the UAE and GCC, managing personnel including 50 drivers, warehouse staff, and laborers. Oversaw inbound and outbound logistics processes such as container handling, cross-docking, and warehouse coordination while reporting monthly on fleet productivity, staffing utilization, and operational costs.
- Redesigned labor shift plans and resource allocation, increasing staff efficiency and cutting overtime costs by 35%.
- Implemented workflow controls and process improvements that reduced delays and cargo damage.
- Recruited, onboarded, and retained logistics staff to sustain operational readiness during peak volume periods.
Managed purchasing operations and vendor relations, directing supply chain activities and procurement workflows. Oversaw material acquisition while upholding quality standards and supplier agreements.
- Streamlined the procurement process, achieving a 15% reduction in supply costs while maintaining quality standards.
- Negotiated long-term contracts with key suppliers, improving average delivery times by 20%.
- Implemented an inventory management system that reduced material waste by 10% and improved stock accuracy.
Directed client service operations in Dubai, managing incoming communications and maintaining long-term relationships to resolve service issues efficiently.
- Assessed client needs and developed tailored service plans while monitoring outcomes to maintain service standards.
- Built and implemented a structured client tracking and follow-up system that improved service consistency across accounts.
- Designed accounts payable and receivable procedures that improved processing accuracy and reduced turnaround time.
- Contributed to a 76% improvement in customer retention through proactive account follow-up and relationship management.
- Maintained an accounting system tracking expenses, revenues, and profit margins.
- Completed coursework for a Bachelor of Business Administration degree starting in 2019.
- Handled personal and academic responsibilities concurrently during the career break.
Education
- GPA: 7.99 - High Honors
- Majored in capital markets, statistics, and business management.
Languages
Arabic · Native
English · Fluent
Hindi · Intermediate